Straightforward plans, no surprise call-out fees

Pick a monthly plan that matches your team size, or ask us to put together something custom.

Essential

Essential

For small teams that need a reliable safety net, not a full department.

$149/month

  • Remote help desk, business hours
  • Up to 10 devices monitored
  • Monthly backup verification
  • Email & ticket support
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Enterprise

Enterprise

Dedicated coverage for multi-site or compliance-heavy operations.

Custom

  • Unlimited devices & locations
  • Dedicated account technician
  • Compliance & audit support
  • Custom disaster recovery plan
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All plans include incident response, plain-language reporting, and no long-term contract requirement. Prices shown are starting rates and may vary by device count and site complexity.

Pricing questions

The things most people ask before signing up.

Is there a setup fee?

Most accounts have a one-time onboarding fee that covers network mapping and initial monitoring setup. We'll quote it upfront, before you commit to anything.

What happens if I go over my included on-site visits?

Additional on-site visits are billed at a flat hourly rate with no surprise call-out charges, and we'll always confirm cost before dispatching.

Can I switch plans later?

Yes, plans can be upgraded or downgraded with your next billing cycle as your team and device count change.

Do you offer a trial period?

We offer a 30-day satisfaction window on new Essential and Business plans — if it's not a fit, you're not locked in.

How is the Enterprise plan priced?

Enterprise pricing depends on site count, device volume, and compliance requirements. We'll walk through your setup and send a fixed monthly quote.

Still deciding on a plan?

Tell us about your team and we'll recommend the right fit, no pressure attached.